Did you know that the potato chip was invented by thinly slicing French fries? Or, that Play-Doh was designed to be a cleaning product until […]
For many, the word alone drums up memories of cheap “reality” television or empty political promises. And in a customer service or customer success context, the sentiment is similar.
Whether you’re new in your role or a stalwart of customer support, it can sometimes feel like you’re on a treadmill of simple, repetitive tasks[…..]
As much as we may love our jobs, we’re all susceptible to burnout.
It has become such a common occurrence that the World Health Organization (WHO) has acknowledged its existence as an occupational phenomenon and gives the following definition: “A syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.”
Email marketing is critical to the success of your business. It allows you to develop a relationship with your audience. The better the relationship with[…..]