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  • lance li
  • June 3, 2021
  • Customer Service
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Resolving repetitive queries at scale: How context powers high-quality support

Whether you’re new in your role or a stalwart of customer support, it can sometimes feel like you’re on a treadmill of simple, repetitive tasks […]

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  • lance li
  • May 31, 2021
  • Website & Ecommerce
  • No Comments

8+ Pre-Launch Checks for New WooCommerce Stores

Launching an eCommerce store is a tedious task. There are so many things that need your attention, and there is very little that guarantees any[…..]

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  • lance li
  • May 27, 2021
  • Operation, Small Business
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Top 10 Inventory Management KPIs

Inventory management was once an opaque process. Companies with vast, complex supply chains didn’t have the data to know exactly, or even very accurately, how[…..]

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  • lance li
  • May 25, 2021
  • Small Business
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Sell smarter with Microsoft Dynamics 365 and Office 365

Transform your organization with #Microsoft #Dynamics365 and #Office365 to go from data to insights to action. Drive smarter selling, optimize engagement, and win more deals. Learn how with this video:

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  • lance li
  • May 20, 2021
  • Customer Service
  • No Comments

Learn How HubSpot Prevent Their Service Reps From Burnout

As much as we may love our jobs, we’re all susceptible to burnout.

It has become such a common occurrence that the World Health Organization (WHO) has acknowledged its existence as an occupational phenomenon and gives the following definition: “A syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.”

[…]

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  • lance li
  • May 15, 2021
  • Sales, Small Business
  • No Comments

Sales Process vs. Sales Methodology: Why You Need Both

There’s no denying that sales can be chaotic. Prospects can be unpredictable. Sales technology might be unreliable, and every rep is bound to deal with[…..]

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