Successful businesses offer support at all levels of the buyer’s journey, from awareness in the beginning to advocacy at the end. Knowing what buyers need at each stage allows you to create support and multiple opportunities for positive engagement. In his article, “5 Tips to Get More Customers and Retain Them Too,” Dhaval Sarvaiya discusses the five stages of awareness, consideration, decision, retention and advocacy. Read the article for pointers on how to support your customers at each stage in the journey!
Gartner’s “Voice of the Customer” offers insights to vendors’ customer relationships through statistical data. Learn how #GartnerInc’s study in CRM lead management can inform the success of your own company when managing leads.
When you use @Microsoft’s Activate Digital Selling solution, you equip your team with the ability to streamline sales and adapt quickly in the sales process. Subscribe now to learn more.
It’s a simple question that pops up suddenly and usually from a stranger. How prepared are you when asked the question, “What do you do?” or “What’s your business?” Although we know it’s coming, too often too many responses are not on point. Elevator pitches take time and thought-process to formulate, and there are definite ways of gauging how the recipient is understanding your response. Author Anna Johansson shares unique ways of looking at your pitch—with suggestions on how to differentiate yours from the rest. Read her article, “Why Your Elevator Pitch Isn’t Working.”
Develop an action plan and adjust strategies for your team by compiling an accurate “big picture.” Discover five important keys to provide insights and recommendations to your team with this infographic from @Microsoft:
Today, more than 30% of businesses use advanced communication tools in conference rooms.
With Microsoft Teamwork solutions, you can facilitate better communication among your team by using cloud-based email technology and calendaring services. You can also ensure that your employees’ teams are aligned with web conferencing and calendaring services.
To find the comprehensive teamwork solution that’s right for your business, contact our team at 99h1.