Gartner Peer Insights ‘Voice of the Customer’: CRM Lead Management lance li Posted August 14, 2021 Small Business Gartner Peer Insights compares vendors’ customer relationship management (CRM) systems, which can then be used to determine best practices for your own business. This study in statistics provides insight on the best ways to capture and manage leads. Read More… Categories Customer Service Marketing Operation Productivity Sales Small Business Website & Ecommerce